About the residential care team
There are many different roles with residential care. Here
is a brief description of what some of our team do.
The team employs approximately 50 staff; there is a Small Group
Home Manager, an Adolescent Unit Manager and an Outreach/Secure
Manager. Their jobs are to coordinate the roles of the team
of staff who provide direct care to the children and young people
within the Island's residential care homes.
The manager will be directly responsible, and accountable in
law, for the care provided within the home. Their role includes
ensuring that the physical and emotional needs of young people are
met and are continually developed in line with the Care Standards
Act 2000 and the Children's Homes Regulations 2001.
They ensure that all staff involved in the direct care of young
people are working within the company's policies and procedures and
that all staff have the appropriate levels of support and
supervision. Home managers work in partnership with professionals
and agencies to monitor case-work and evaluate standards of
The role of the deputy manager exists primarily to support the
manager in the operation of the home and to act on behalf of the
manager in his/her absence.
The post is a managerial position but also retains direct care
responsibilities for the young people accommodated with us. The
deputy manager has supervision duties and a key worker role,
similar to those of the senior residential social workers. In
addition, he/she also has the added influence, authority and
responsibility for maintaining and improving the quality of the
service, supporting the staff team in their roles, ensuring that
staff induction and training needs are met and for planning duty
The deputy manager is required to be committed, enthusiastic and
flexible in their approach. It is a demanding role and good time
management and prioritising skills are essential attributes for the
intrinsic rewards associated with this position.
It is the duty of our residential workers to respond to and meet
the assessed and identified needs of the young people. They work in
partnership with young people, their families, social workers and
health and education professionals, both internal and external, to
ensure positive outcomes. They are fully involved in the day-to-day
routine of the home and will support young people in contributing
to the decision-making process around the care they receive.
Our psychologist is involved in the multi-disciplinary
assessment of children and young people where appropriate. They
offer advice and guidance around a range of issues in relation to
the emotional wellbeing of young people. They also offer a network
of support to staff teams and advise around assessment tools for a
particular condition relating to the mental health needs of the
child. They are also involved in an out of hours on-call system
which ensures that both young people and staff have access to
medical support at all times.